Tappett Terms of Service and Privacy Policy

Last Updated: June 21, 2026

These Terms of Service and Privacy Policy apply to the websites, products, software, digital profiles, smart business cards, NFC products, QR-code features, account tools, and related services provided by Tappett Inc. (“Tappett,” “we,” “us,” or “our”).

By creating an account, registering a product, activating a profile, purchasing a product, using a Tappett smart business card, using a Tappett digital profile, or otherwise accessing our services, you agree to these Terms of Service and acknowledge our Privacy Policy. If you do not agree, you must not use the services.

Part A — Terms of Service

1. Our Services

Tappett provides smart and digital business card products and services. Our services may include physical smart business cards, NFC-enabled products, QR codes, digital profile pages, profile management tools, contact-sharing tools, website features, account features, customer support, and other related services that we may offer from time to time.

We may update, modify, suspend, replace, or discontinue any part of the services at any time, with or without notice, subject to applicable law and any separate written agreement signed by Tappett.

2. Account Registration and Product Activation

To use certain services, you may be required to create an account, register a product, activate a digital profile, provide a product ID, choose a username, provide an email address, and create a password.

You are responsible for providing accurate, current, and complete information. You are also responsible for keeping your login credentials secure and for all activity that occurs under your account. You must notify us immediately at hello@tappett.com if you believe your account, password, product ID, profile, or digital card has been accessed or used without authorization.

We are not responsible for losses, damages, claims, or liabilities arising from your failure to maintain the confidentiality of your account credentials, your failure to update your information, your sharing of account access, or your failure to use appropriate security practices.

3. Customer Responsibility for Profile Content

You are solely responsible for all information, text, images, logos, links, files, contact details, social media handles, job titles, company names, business information, personal information, and other content added to, uploaded to, linked from, displayed on, or shared through your Tappett account or digital profile (“Customer Content”).

You represent and warrant that you have all rights, permissions, licences, consents, and authority necessary to upload, display, publish, share, store, and process all Customer Content, including any personal information of employees, contractors, representatives, clients, or third parties.

You are solely responsible for ensuring that your Customer Content complies with all applicable laws, regulations, industry rules, employer policies, government rules, privacy laws, intellectual property laws, anti-spam laws, consumer protection laws, and professional obligations.

4. Public Profile and Sharing Risks

Tappett digital profiles are designed to help users share contact and business information. Depending on your settings and how you use the services, your profile, QR code, NFC card, links, images, contact details, and other Customer Content may be accessed by other people, including people outside your organization.

You acknowledge and accept that any information you choose to place on a digital business card or public-facing profile may be viewed, copied, saved, screenshotted, forwarded, indexed, or otherwise used by others. You are responsible for deciding what information is appropriate to include on your profile.

You should not upload or display sensitive personal information, confidential information, government-restricted information, security credentials, passwords, financial information, private identification documents, protected health information, or other information that should not be publicly or semi-publicly shared.

5. Acceptable Use

You agree not to use the services for any unlawful, harmful, abusive, misleading, fraudulent, defamatory, harassing, invasive, infringing, obscene, offensive, or unauthorized purpose.

You must not use the services to upload, display, transmit, or link to content that infringes intellectual property rights, violates privacy rights, impersonates another person or organization, misrepresents your identity or authority, contains malware, attempts to gain unauthorized access to systems, disrupts the services, scrapes or harvests data without permission, or violates applicable law.

We may remove content, restrict access, suspend accounts, terminate accounts, disable profiles, revoke product access, or take other action if we believe, in our sole discretion, that your use of the services may violate these Terms, applicable law, third-party rights, platform security, or the rights, safety, reputation, or operations of Tappett or others.

6. Enterprise, Government, and Organization Accounts

If you use the services on behalf of a business, government agency, public-sector organization, school, non-profit, or other organization, you represent and warrant that you have authority to bind that organization to these Terms.

Unless Tappett signs a separate written agreement, purchase order terms, procurement terms, vendor terms, government terms, security schedules, data residency terms, audit terms, or other external terms provided by a customer do not apply to Tappett, even if Tappett processes an order, delivers a product, provides services, or accepts payment.

Any enterprise-level security requirements, government procurement requirements, data processing terms, service-level commitments, audit rights, custom indemnities, special breach notice periods, data residency commitments, or other negotiated obligations apply only if expressly accepted in a separate written agreement signed by an authorized representative of Tappett.

7. Data Processing Addendum Availability

For certain business, enterprise, government, or international customers, Tappett may make a separate Data Processing Addendum available upon request. A Data Processing Addendum is not automatically incorporated into these Terms and does not apply unless separately signed or expressly accepted in writing by Tappett.

If a Data Processing Addendum is signed, it will apply only to the specific customer, services, data, and processing activities described in that agreement.

8. Third-Party Services and Links

The services may interact with or rely on third-party platforms, hosting providers, payment processors, email providers, analytics tools, spam-prevention tools, WordPress plugins, Shopify tools, NFC/QR technologies, device operating systems, browsers, social media platforms, mapping tools, and other third-party products or services.

We do not control third-party services and are not responsible for their availability, security, performance, privacy practices, terms, content, errors, outages, data handling, or actions. Your use of third-party services may be subject to separate third-party terms and privacy policies.

9. NFC, QR Code, Device, and Compatibility Disclaimer

Tappett products may use NFC, QR codes, links, browser features, mobile device features, and other technologies. Performance may vary based on device type, browser, operating system, phone settings, internet connection, user permissions, physical product condition, third-party platform changes, and other factors outside our control.

We do not guarantee that every device, browser, phone, scanner, email system, corporate network, firewall, or third-party platform will be compatible with or able to access every Tappett feature at all times.

10. Service Availability and Changes

We try to keep the services available and functioning, but we do not guarantee uninterrupted access, error-free operation, specific uptime, permanent availability, or continued support for any particular feature, unless expressly stated in a separate signed agreement.

The services may be unavailable, limited, delayed, interrupted, or affected by maintenance, updates, outages, cyber incidents, hosting issues, third-party failures, internet disruptions, domain issues, software bugs, security measures, legal requirements, or events outside our control.

11. Customer Data and Backups

You are responsible for keeping your own copies and backups of important business information, profile content, contact information, images, links, and records. We are not responsible for lost, deleted, corrupted, inaccessible, or unavailable Customer Content except to the extent required by applicable law or a separate signed agreement.

12. Intellectual Property

Tappett and its licensors own all rights, title, and interest in and to the services, platform, software, designs, templates, systems, branding, trademarks, logos, trade names, website content, product designs, documentation, and other intellectual property, except for Customer Content.

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable licence to access and use the services for their intended purpose.

You may not copy, modify, reverse engineer, resell, sublicense, scrape, reproduce, distribute, or create derivative works from the services, except as expressly permitted by Tappett in writing or by applicable law.

13. Licence to Customer Content

You retain ownership of your Customer Content. However, you grant Tappett a worldwide, non-exclusive, royalty-free licence to host, store, process, display, reproduce, transmit, adapt, and use Customer Content as reasonably necessary to provide, maintain, secure, support, improve, and operate the services.

You represent and warrant that this licence does not violate the rights of any person or organization.

14. Privacy and Personal Information

Our handling of personal information is described in the Privacy Policy below. By using the services or providing personal information, you acknowledge that we collect, use, disclose, store, and process personal information as described in that Privacy Policy.

You are responsible for obtaining all legally required notices, permissions, and consents before providing personal information about another person to Tappett, including employee, contractor, client, or organization representative information.

15. Security Disclaimer

We take reasonable steps designed to protect personal information and the services. However, no website, platform, network, device, email system, hosting provider, software system, QR code, NFC product, or internet transmission can be guaranteed to be completely secure, uninterrupted, or free from unauthorized access.

To the maximum extent permitted by law, you acknowledge and accept the risks associated with using online services, digital profiles, smart business cards, NFC products, QR codes, cloud hosting, email communications, and internet-based technologies.

16. No Professional Advice

The services are provided for business card, networking, profile-sharing, and related business purposes. The services do not provide legal, tax, financial, security, privacy, compliance, employment, government procurement, or professional advice.

17. Fees, Orders, and Payment

Fees, prices, taxes, shipping charges, subscription charges, and payment terms are as stated at the time of purchase or as set out in a separate written agreement. You are responsible for all applicable taxes, duties, customs charges, transaction fees, and other charges associated with your order or use of the services.

We may refuse, cancel, or limit orders where we believe there is an error, fraud risk, misuse, inventory issue, payment issue, legal issue, or other legitimate reason.

18. Return, Exchange, Shipping, and Warranty Policies

Return, exchange, shipping, and warranty terms may be provided on separate store policy pages, order pages, invoices, or written agreements. Smart business cards or products with custom names, custom designs, personalized printing, or custom configuration may be non-refundable unless required by applicable law or expressly agreed by Tappett.

Estimated shipping times are estimates only and are not guaranteed. Customs duties, import charges, taxes, delays, and local delivery issues are the customer’s responsibility unless otherwise required by law or expressly agreed in writing.

19. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the services, products, digital profiles, website, NFC features, QR code features, software, links, and related materials are provided on an “as is” and “as available” basis, without warranties or conditions of any kind, whether express, implied, statutory, or otherwise.

To the maximum extent permitted by law, Tappett disclaims all warranties and conditions, including implied warranties or conditions of merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted operation, accuracy, availability, security, compatibility, and error-free performance.

20. Limitation of Liability

To the maximum extent permitted by applicable law, Tappett and its directors, officers, employees, contractors, affiliates, suppliers, service providers, licensors, and representatives will not be liable for any indirect, incidental, special, consequential, exemplary, punitive, enhanced, or similar damages, including loss of profits, loss of revenue, loss of business, loss of goodwill, loss of data, loss of contacts, loss of opportunities, reputational harm, business interruption, procurement issues, device issues, third-party service failures, or unauthorized access, even if advised of the possibility of such damages.

To the maximum extent permitted by applicable law, Tappett’s total aggregate liability for all claims arising out of or relating to the services, products, website, digital profiles, smart business cards, these Terms, or the Privacy Policy will not exceed the greater of: (a) the amount paid by you to Tappett for the services or products giving rise to the claim in the twelve months before the event giving rise to liability; or (b) CAD $100.

Some jurisdictions do not allow certain exclusions or limitations of liability. In those jurisdictions, our liability will be limited to the maximum extent permitted by applicable law.

21. Customer Indemnity

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Tappett and its directors, officers, employees, contractors, affiliates, suppliers, service providers, licensors, and representatives from and against any claims, demands, complaints, investigations, damages, losses, liabilities, penalties, fines, costs, and expenses, including reasonable legal fees, arising out of or relating to:

  • your use or misuse of the services;
  • your Customer Content;
  • your digital profile, smart business card, QR code, NFC card, links, images, or contact information;
  • your breach of these Terms;
  • your violation of applicable law;
  • your violation of any third-party rights, including privacy, publicity, confidentiality, intellectual property, employment, or contractual rights;
  • your failure to obtain required permissions, notices, or consents;
  • your use of the services on behalf of a business, government agency, organization, employee, contractor, or third party; or
  • any dispute between you and any person or organization who accesses, receives, scans, views, saves, shares, or uses your profile or Customer Content.

22. Termination and Suspension

We may suspend, restrict, or terminate your account, profile, product access, or use of the services at any time if we believe you have violated these Terms, created risk for Tappett or others, failed to pay amounts owed, used the services unlawfully, or otherwise acted in a way that may harm the services, Tappett, users, third parties, or the public.

You may stop using the services at any time. Certain provisions of these Terms will continue after termination, including provisions relating to intellectual property, disclaimers, limitation of liability, indemnity, privacy, dispute resolution, and any payment obligations.

23. Force Majeure

Tappett will not be liable for any delay, failure, interruption, or inability to perform caused by events beyond our reasonable control, including natural disasters, fire, flood, severe weather, war, terrorism, civil unrest, labour disputes, epidemics, pandemics, government action, power outages, telecommunications failures, hosting failures, internet disruptions, cyber incidents, supply chain issues, customs delays, carrier delays, third-party service failures, or other events outside our reasonable control.

24. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on our website with an updated “Last Updated” date. Where required by law or where changes are material, we may provide additional notice. Your continued use of the services after changes become effective means you accept the updated Terms.

25. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Subject to applicable consumer protection laws and any mandatory laws that apply, you agree that disputes relating to these Terms, the services, products, website, smart business cards, or digital profiles will be resolved in the courts located in Ontario, Canada.

26. Contact

Questions about these Terms may be sent to:

Tappett Inc.
180 Steeles Ave W, Unit 225
Thornhill, ON, Canada
Email: hello@tappett.com

Part B — Privacy Policy

1. Overview

This Privacy Policy explains how Tappett collects, uses, discloses, stores, protects, and otherwise processes personal information in connection with our websites, products, software, digital profiles, smart business cards, NFC products, QR-code features, account tools, customer support, and related services.

By using our services or providing personal information to us, you acknowledge that we process personal information as described in this Privacy Policy.

2. Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information:

  • Account information: name, username, email address, password or authentication information, product ID, account settings, and login details.
  • Profile information: job title, company name, phone number, address, website links, social media links, profile photo, logo, biography, business details, and other information added to a digital profile.
  • Order and payment information: billing details, shipping details, order history, payment status, transaction details, invoices, and related purchase information. Payment card details may be processed by third-party payment processors.
  • Technical information: IP address, browser type, device information, operating system, referring URLs, pages viewed, access times, cookie data, log data, and similar technical information.
  • Usage information: information about how you use the website, account tools, profiles, QR codes, NFC features, links, and services.
  • Communications: emails, support requests, feedback, complaints, survey responses, and other communications with us.
  • Marketing information: marketing preferences, consent records, unsubscribe status, and interactions with promotional communications.
  • Other information: any other information you choose to provide to us.

3. Information Provided by Customers About Others

If you provide personal information about employees, contractors, representatives, customers, clients, or other individuals, you are responsible for ensuring that you have the authority, notices, consents, and legal basis required to provide that information to Tappett and to allow us to process it for the services.

4. How We Use Personal Information

We may use personal information for the following purposes:

  • to create, activate, verify, manage, and support accounts;
  • to create, host, display, update, and share digital profiles and business card information;
  • to process orders, payments, shipping, returns, exchanges, and warranty requests;
  • to provide customer support and respond to inquiries;
  • to operate, maintain, improve, secure, troubleshoot, and analyze the services;
  • to personalize user experience and account features;
  • to communicate service updates, account notices, security notices, and administrative messages;
  • to send marketing communications where permitted by law and subject to your preferences;
  • to prevent fraud, abuse, unauthorized access, security incidents, and misuse of the services;
  • to enforce our Terms of Service and protect our rights, users, customers, and business;
  • to comply with legal, regulatory, tax, accounting, reporting, and law enforcement obligations; and
  • for other purposes with consent or as permitted or required by law.

5. Legal Bases for Processing

Where required by applicable law, our legal bases for processing personal information may include consent, performance of a contract, legitimate business interests, compliance with legal obligations, protection of rights and safety, and other lawful bases recognized by applicable privacy laws.

6. Cookies and Similar Technologies

We may use cookies, pixels, analytics tools, log files, and similar technologies to operate the website, remember preferences, support account login, prevent fraud, understand site usage, improve services, and support marketing where permitted by law.

You can adjust cookie settings through your browser. Disabling cookies may affect the functionality of the website or services.

7. Comments, Media, and WordPress Features

If our website allows visitors to leave comments, we may collect the information shown in the comment form, the visitor’s IP address, browser user agent, and information used for spam detection.

If you upload images to the website or a profile, you should avoid uploading images with embedded location data or metadata, such as EXIF GPS data. Others may be able to download or extract metadata from images that are publicly accessible.

Our website may use WordPress or related plugins. Certain WordPress features, plugins, security tools, spam-prevention tools, hosting tools, or embedded services may process technical information to help operate and secure the website.

8. When We Share Personal Information

We do not sell personal information in the ordinary meaning of selling customer lists for money. We may disclose or share personal information in the following circumstances:

  • Service providers: with vendors that help us provide hosting, website operations, payment processing, shipping, email, analytics, security, spam prevention, customer support, and other business services.
  • Business customers: where an organization purchases, manages, or administers accounts or profiles for its employees, contractors, or representatives.
  • Public profile viewers: when you choose to publish or share information through a digital profile, QR code, NFC product, link, or smart business card.
  • Legal and safety reasons: where we believe disclosure is required or permitted by law, regulation, legal process, court order, government request, or to protect rights, safety, property, security, users, or others.
  • Business transactions: in connection with a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction.
  • With consent: where you authorize or direct us to share information.

9. International Transfers

Tappett is based in Canada, but we may use service providers, hosting providers, software providers, and business systems located in Canada, the United States, or other countries. As a result, personal information may be processed or stored outside your province, state, or country of residence.

Personal information processed in another jurisdiction may be subject to the laws of that jurisdiction, including lawful access by courts, law enforcement, government authorities, or regulators.

For enterprise, government, or international customers with specific cross-border transfer requirements, any special data residency, international transfer, Standard Contractual Clauses, or similar commitments apply only if agreed in a separate written agreement signed or expressly accepted by Tappett.

10. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, and loss. These safeguards may include access controls, account controls, secure service providers, monitoring, and other security measures appropriate to the nature of the information and services.

However, no system, website, server, database, email transmission, cloud platform, QR code, NFC product, device, browser, internet connection, or method of electronic storage can be guaranteed to be completely secure. You acknowledge that you use the services and provide personal information at your own risk, subject to our obligations under applicable law.

11. Security Incidents and Breach Handling

If we become aware of a security incident involving personal information, we will assess the incident and take steps that we believe are appropriate in the circumstances. Where required by applicable law, we will notify affected individuals, customers, regulators, or other parties.

Any special breach notice period, incident reporting process, security questionnaire, audit right, or customer-specific security obligation applies only if agreed in a separate written agreement signed or expressly accepted by Tappett.

12. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain accounts, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, maintain business records, and protect our rights.

Retention periods may vary depending on the type of information, nature of the account, legal requirements, customer instructions, backup systems, and business needs.

13. Access, Correction, Deletion, and Privacy Requests

Subject to applicable law and certain exceptions, you may request access to, correction of, or deletion of personal information that we hold about you. You may also have rights to withdraw consent, object to certain processing, request portability, restrict processing, or make a complaint, depending on your jurisdiction.

To make a privacy request, contact us at hello@tappett.com. We may need to verify your identity before responding. We may decline or limit requests where permitted or required by law, including where information must be retained for legal, security, fraud-prevention, accounting, contractual, or legitimate business purposes.

14. Marketing Communications

We may send marketing communications where permitted by law. You can opt out of marketing emails by using the unsubscribe link in the email or contacting us at hello@tappett.com.

Even if you opt out of marketing communications, we may still send non-marketing messages, including account notices, order updates, service messages, security notices, and legal notices.

15. Children and Age Restriction

Our services are intended for users who are at least 18 years old or the age of majority in their jurisdiction, whichever is higher. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us.

16. California and U.S. State Privacy Rights

Depending on where you live and whether applicable legal thresholds are met, you may have additional privacy rights under California or other U.S. state privacy laws, such as rights to know, access, correct, delete, or opt out of certain uses or disclosures of personal information.

Tappett does not knowingly sell personal information for money. If our practices change or if applicable law requires additional disclosures or opt-out mechanisms, we will update this Privacy Policy or provide additional notices as required.

17. European, UK, and International Privacy Rights

If you are located in the European Economic Area, United Kingdom, Switzerland, or another jurisdiction with similar privacy laws, you may have additional rights under applicable law, including rights to access, correct, delete, restrict, object, withdraw consent, request portability, or complain to a privacy regulator.

Where required, international data transfers may rely on appropriate safeguards, contractual terms, adequacy decisions, Standard Contractual Clauses, consent, necessity for contract performance, or other lawful transfer mechanisms. Customer-specific transfer terms apply only if separately agreed in writing by Tappett.

18. Business Customers and Administrator Access

If your account or profile is provided, purchased, managed, or administered by an employer, government agency, business, or other organization, that organization may have access to certain account, profile, usage, or administrative information. Your use of the services may also be subject to that organization’s internal policies.

Tappett is not responsible for the privacy or employment practices of customer organizations that manage or control their own users’ profile information.

19. Do Not Provide Sensitive Information

Unless we specifically request it for a particular service, you should not provide sensitive personal information to Tappett or display sensitive personal information on a digital profile. This includes government identification numbers, financial account numbers, passwords, private security credentials, protected health information, highly confidential government information, or similar sensitive information.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with an updated “Last Updated” date. Where required by law or where changes are material, we may provide additional notice.

21. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

Tappett Inc.
Privacy Contact
180 Steeles Ave W, Unit 225
Thornhill, ON, Canada
Email: hello@tappett.com